Transport for Independence – An estimated 500,000 people need additional transport support, and this number is expected to double in the next ten year. Orcoda Connect was created in 2019 to specifically address this need and the gap in the market for transport services.
by Lachlan Colquhoun, NATIONAL DISABILITY OUTLOOK 2020
For the elderly and people living with a disability, transport options are there, but sometimes they are not.. Buses and trains are often infrequent and unsuitable, taxis are hard to book and drivers at rideshare services might not have the time or inclination to help the elderly or person with a disability find just the right entrance to a building or help them with their bags.
Orcoda Connect was created by the ASX-listed business efficiency firm Orcoda in 2019 to specifically address this need and the gap on the matte for transport services.
The idea came from Orcoda managing director Geoffrey Jamieson, whose mother was having problems with the reliability of her transport service in Perth.
Orcoda’s healthcare division had a booking and scheduling platform which was then optimised into a route planning tool for transport services. ” Through understanding the problems his mother was having, Geoff understood there was an entire market that was not being looked after appropriately, says Sean Hardman, sales and marketing manager for Orcoda Connect.
The concept is to provide safe, secure and personalised services utilising trained and qualified drivers.
While all transport services were slowed down during the COVID-19 disruptions, Orcoda Connect is now back and ramping up its services.. All hygiene requirements are being closely observed.
” We don’t see our drivers as just drivers. They really are carers. They are there to support and assist, to carry bags, to walk people in and out of places, and really go that extra mile. and the idea is also to give people the same driver each time whenever we can. “
Each trip is other paid or subsidised through My Aged Care, Veteran Affairs or the National Disability Insurance Scheme ( NDIS). Orcoda Connect is a registered NDIS provider and offers seamless payment linked to client platforms.
“Our service is there to drive greater independence, help people feel good about living on their own homes if that is what they want to do., but still give them options to get out and be a part of their community.”